San Diego, CA. BraunAbility, the leading manufacturer of wheelchair-accessible vehicles and wheelchair lift systems, recently honored both Ability Center – Sacramento and Ability Center – San Diego with the Customer 1st Award. The award recipients were selected based on customer survey results over the course of 2014. To qualify for this award, the total combined customer service index had to be 90% or greater for the year.
With 10 locations, Ability Center’s mission is to be recognized as the Southwest’s preferred provider of the highest quality mobility equipment, mobility products, wheelchair accessible vehicles, and service for the physically disabled. Our accessible vehicle conversion solutions and trusted, professional advice enable clients to lead more active and independent lifestyles.
Darrell Heath, Ability Center Founder and CEO commented “We are extremely honored to have these two stores – San Diego and Sacramento to be recognized for their outstanding customer service. We continue to strive to have all of our Braun locations reach this level of achievement.”
BraunAbility has over 200 dealers nationwide, and each is staffed with mobility experts who are trained to evaluate the individual needs of customers. In addition, most dealers offer 24-hour roadside emergency assistance, so customers can be assured they will receive support and service for their BraunAbility wheelchair-accessible vehicle, even in the middle of the night or on a holiday weekend.
“Our customers rely on their dealers to provide a sales and service experience that addresses their unique needs,” stated Braun President Nick Gutwein. “These dealers have gone above and beyond in meeting their customers’ needs and building life-long relationships with them.”
BraunAbility is the world’s leading manufacturer of wheelchair-accessible vans, ramps, and wheelchair lift systems. These products enable people with physical disabilities to regain mobility and lead active and independent lives. The Indiana-based company was founded by Ralph Braun, who was diagnosed with spinal muscular atrophy at a young age and unable to walk by 15. Ralph was motivated by his disability to invent the world’s first electric scooter (the Tri-Wheeler) and wheelchair lift (the Lift-A-Way) in his parents’ garage. Word spread and demand for the product increased, resulting in the birth of Save-A-Step Manufacturing, which ultimately became BraunAbility. The company offers the most diverse model lineup in the industry, including the most popular minivan models from Dodge, Chrysler, Honda, and Toyota. For more information about our wheelchair-accessible vehicles, please visit www.braunability.com.